Party Role :: Customer

Term URI: http://cloudinformationmodel.org/model/Customer

Description: Information about a party playing role of customer e.g. life time value, life cycle status

Scalar Properties

Name Details
churnScore
  • Term URI: http://cloudinformationmodel.org/model/churnScore
  • Range: integer
  • Description: How big is the chance this customer will defect from being our customer
customerNumber
  • Term URI: http://cloudinformationmodel.org/model/customerNumber
  • Range: string
  • Description: Number used to identify this customer
customerSatisfactionScore
  • Term URI: http://cloudinformationmodel.org/model/customerSatisfactionScore
  • Range: integer
  • Description: How happy our customers are with the seller
customerStatus
  • Term URI: http://cloudinformationmodel.org/model/customerStatus
  • Range: string
  • Description: What status customer is in e.g. prospect, active, inactive, nonrecoverable, hold, expired
  • mandatory: true
id
  • Term URI: http://cloudinformationmodel.org/model/id
  • Range: guid
  • Description: Primary Key
  • mandatory: true
last12MonthsNewRevenueAmount
  • Term URI: http://cloudinformationmodel.org/model/last12MonthsNewRevenueAmount
  • Range: integer
  • Description: How much new revenue customer contributed with in last 12 months
last12MonthsSupportCallCount
  • Term URI: http://cloudinformationmodel.org/model/last12MonthsSupportCallCount
  • Range: integer
  • Description: How many support calls been made between customer and us in last 12 months
last24MonthsNewRevenueAmount
  • Term URI: http://cloudinformationmodel.org/model/last24MonthsNewRevenueAmount
  • Range: integer
  • Description: How much new revenue customer contributed with in last 24 months
marketingEmailResponseRate
  • Term URI: http://cloudinformationmodel.org/model/marketingEmailResponseRate
  • Range: integer
  • Description: How many percent of emails sent are replied to by customer
netPromoterScore
  • Term URI: http://cloudinformationmodel.org/model/netPromoterScore
  • Range: integer
  • Description: Level of willingness by customer to promote our product and is between -100 to 100
originatingCustomerSource
  • Term URI: http://cloudinformationmodel.org/model/originatingCustomerSource
  • Range: string
  • Description: The source channel type of the customer. For example, Ad or Trade Show
prospectRating
  • Term URI: http://cloudinformationmodel.org/model/prospectRating
  • Range: string
  • Description: The customers prospect rating, for example Hot, Warm, or Cold.
totalBookingsAmount
  • Term URI: http://cloudinformationmodel.org/model/totalBookingsAmount
  • Range: integer
  • Description: Total revenue booked for this customer
totalContractedAmount
  • Term URI: http://cloudinformationmodel.org/model/totalContractedAmount
  • Range: integer
  • Description: How much future revenue this customer may contribute with and that is not yet booked
totalLifeTimeValue
  • Term URI: http://cloudinformationmodel.org/model/totalLifeTimeValue
  • Range: integer
  • Description: How much has customer bought from us since beginning of time
totalProfitContributionAmount
  • Term URI: http://cloudinformationmodel.org/model/totalProfitContributionAmount
  • Range: integer
  • Description: How much money customer contributed to our profit

No Link Properties